joantilley
TRUST RATING
Member since 3/08/2012
Reviews 3
Average Rating
Helpful Votes 0

Town & Country Veterinary Clinic

Posted on: 7/10/2013

Board Your Animal Here At Your Own Risk

Dr. Good has been my dogs' vet, until yesterday. Upon my recommendation, we boarded my daughter's 13-year old healthy dog at Town and Country over the 4th. He walked into the clinic a healthy, if older, dog. He was supposed to have been examined, given his annual shots and groomed. He was not even seen by a vet. Yet, it was noted on the paperwork that he couldn't stand when he was groomed. No one called my daughter to let her know of his weakened condition. When we picked Bear up on the 8th, he could not walk and was practically comatose. When asked for an explanation of his condition, the staff was very rude and uncaring. The dog died the morning after being picked up (literally) from the clinic. The family is devestated. Obviously something bad happened to him while in Dr. Good's care. When my daughter spoke to Dr. Good by phone, he yelled at her, covered his (and the clinic's) butt and defended the clinic's every action (or inaction). Not even a word of empathy or compassion was given. He continued yelling until my grieving daughter hung up on him. Then he called back and continued his rant. The $250 bill included kennel insurance, a joke if not so sad. Our family will find a new vet. You're taking a big risk by boarding your animal here. My Diego will not be back.

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Carpenetti, Laurae MD

Posted on: 9/18/2012

Incomplete

After being a patient for five years and thinking each time I saw her that she would do a better job, my latest "physical," was very incomplete. Most of her time was spent filling in the questions on her computer, never looking me in the eye or even asking how I was feeling, very incomplete exam. After two weeks, still haven't been able to get blood work results from her office.

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Painting Plus / Siding Plus

Posted on: 3/8/2012

They've Outdone Themselves

I'd used Painting Plus when I had my house painted about six years ago, and was pleased with them. So when I needed to have the house painted, some rotted wood replaced, and new gutters installed, I considered them again. After getting three estimates, I selected Painting Plus. Gary Williams, the sales manager, was excellent. He worked with me to get my HOA to approve the color choice. Once that choice was made, the project manager, Rafael Luciano, and Miguel and his painting team did an wonderful job, both with the painting and the communication of progress. I am so pleased with their work. My house looks beautiful. I'm really impressed with this company. Thanks, guys!

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