Extremely Let Down
We were looking forward to working with 3rd Generation based on their reviews alone. Unfortunately, we weren't even given the opportunity to find out the quality workmanship of this company. We made an appointment with Luke to come out and look at the work we needed done and to get an estimate. He showed up just as he said and seemed to be very knowledgeable and we were happy thinking this was going to be a great company to work with. However thats where we hit a brick wall. Luke told us he would give us a call within 30-60 mins with an estimate. This was around 12:30pm. We never heard from him again. I tried to call him twice and left a message and he never returned our call. I just think that is bad business. It looks like we will be getting the work done by another company and are very disappoited that Luke did not follow up with us.