I called several locksmiths to rekey our door locks. When Kevin called, I already had someone on the way to fix our locks. He told me what credentials to look for and about how much they should charge me. When my "locksmith" arrived in a car with only a drill and NO credentials on him, I knew I was glad that I had spoke to Kevin. I had them leave and called Kevin back. He came right out, charged less, had his badge, credentials, and a huge outfitted truck! He was professional, courteous, and fast! Highly recommend!!!