I would give negative 5 stars
PART TWO - Instead I received a call from a very flustered Kim who EVENTUALLY identified herself as the owner of Kimochi. She very angrily explained that SHE had been trying to call me for three days but had been unable to reach me because SHE wrote my number down incorrectly - definitely seems like I'm not in the wrong here, right? I explained to Kim that 6pm would not work for us on such short notice. Again, with a lot of attitude, Kim goes on to explain that a workshop is scheduled between 9am and 5pm, which is why our appointments were moved to 6pm. I told Kim I can appreciate that, but on short notice, it just wasn't possible. I asked Kim about my Mother's gift certificate and whether we could be accommodated beyond the expiration date which is a little over a week away. This began a debate of whether I had purchased a voucher or a gift certificate. I thought I had purchased a gift certificate, but honesty, it was a year ago and hasn't been in my possession since that time. I asked if it mattered which one I had as far as honoring it past its expiration date. Kim advised that it did not matter, which begs the question as to why I was asked.