MikeKz
TRUST RATING
Member since 4/01/2012
Reviews 1
Average Rating

Helpful Votes 0

Reviews 1 to 1
NTB National Tire & Battery posted on 4/1/2012
Worst NTB on the planet!
I took my car in for a simple valve stem replacement early on a Sunday morning, and was "greeted" by a guy who looked like he'd rather spit on me than help me. After looking at my tire, he told me that the sidewall was damaged and he couldn't replace the valve stem. I said OK, can you replace the tire then? He said no, they didn't have that tire in stock. I asked if they could just replace the valve stem so I could at least safely drive the car to another shop to get the tire replaced. He replied in an extremely unfriendly and abrasive manner: "No, I can't do that, the tire is too damaged!" I could see there was some minor sidewall damage, but it very clearly was not as bad as he was saying! I ended up driving out of there and going to a Firestone about 5 miles away, and it was like a night-and-day difference. Very good customer service, friendly, helpful staff, and I got exactly what I needed - a new valve stem I could temporarily rely on. I will never set foot in that NTB again, and I'd highly recommend to everyone they avoid this place like the plague.
Overall



Quality


Service


Value




Reviews 1 to 1

Locations
Arizona
Atlanta
Austin
Boston
Chicago
Dallas
Denver
Detroit
Houston
Las Vegas
Los Angeles
Miami
New York
Philadelphia
Portland
San Diego
San Francisco
Seattle
Washington, DC
More »
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.