Fair... but not great... and not even so fair.
For 2,700 I had my transmission replaced about 18 months ago. There were problems about a year end though fortunately the warranty had not expired. My car died yesterday and when I called the owner he said I could bring it in but it would take them half a day to run the diagnostics. He implied that it could take a day or more to get the necessary parts. Further, he failed to mention that Mr. Transmission SUPPOSEDLY offers free tows -- I only learned that later when scanning the website. Forget these guys... I took the car elsewhere. They serviced it with a smile -- and put a linkage on rightside up -- the one that Mr. T had put on upside down.