An Angel works there!
A HUGE shout out to the customer service and advice given to me by Tim Roos, Center Manager. I called him in a panic to get a quote last Thursday (after understanding I may be out thousands!) He calmly explained that it may not be my transmission at all but my computer and that it was a little known fact that Toyota just extended their warranty on computers to 150k (I have around 120K)They looked it over for free and suggested I take it to Toyota as it did look to be a computer issue. Toyota told me that the warranty stopped at 120k miles. I told him to research this, he did and got back to me, sure enough, it was. Long story short, if it weren't for Tim Roos advice I would have paid so much that I didn't have to. Anyone else would quickly shoo me out of the door and not given me a moments thought. Mr. Roos was so kind and helpful. There are not many people like this out there! Thank you!!!!