Of course my AC went out on a 100+ degree day...but not to worry...AC by J was there and had my unit fixed within 3 hours...at night! Called the wonderful Brittany around 8:30pm and Rickey Rodriguez showed up and had my house running cool well before 11:00pm. I'm sure it had been a long day for Rickey but you wouldn't have known it...he was polite and professional and explained everything to me! Kudos to you AC by J! You run a quality operation! And I didn't have to pay a hotel bill for the night!