holyangels
TRUST RATING
Member since 5/25/2012
Reviews 1
Average Rating

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Greenbaum, Mark J DPM posted on 5/25/2012
The staff has horrible customer service
The office staff is really rude. One lady who was supposed to give me information about the billing did not disclose all the information and hung up on me when I called. I will not go back after I pick up my orthotics. The horrible customer service makes the whole experience rather unpleasant since you've to interact with the staff more rather than the doctor. They told me one price and they printed out a different amount on the bill. This does not seem honest and the prices are way inflated. The doctor answered my questions but seemed in a hurry to get out. I'm adding this because yesterday my experience was different. There was another lady at the desk. She was friendly and nice and had a Lot better customer service skills. This was my 1st positive experience with the office staff.
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