Rude, unprofessional and did not show for appt
Do NOT book with this unprofessional company. Firstly, this company advertises that it is open on Saturdays. Not true. I bought a Living Social deal and called in April to book. I bought the deal because i wanted to get my home cleaned on a weekend, but when I called to schedule my appointment, the owner said that they only clean during the week. We scheduled for about 6 weeks out and she asked that I text her a reminder with the date and my address. A little shady, but ok. And I am glad I did because I have a record of it. She was supposed to be at my home by 7:45, so when no one had arrived or called by then, I called. She rudely told me that she would have to come tomorrow because she had 2 other houses to clean today. I explained that I had taken the entire day off and had texted her the reminder that she requested (and that I still had a copy). She hung up on my without apologizing. I assumed that we had been cut off so I called back. And she answered, said "don't bother calling again, I ain't coming" and hung up again. Wow. Mistakes happen- although, again, I have the text message that I sent her- but way to compound it.