Inthecity
TRUST RATING
Member since 5/29/2012
Reviews 2
Average Rating
Helpful Votes 0

Critter Sitters, Inc

Posted on: 7/14/2013

Clare is amazing!

Clare Costello has been watching my 2 cats for just about a year. She has come on short notice, she has come multiple times a day when one of my cats needed medicine and most of all, she truly cares about my pets. While I hate leaving them, I know that she will take good care of them when I am gone. Many thanks, Clare!

  • Overall
  • Quality
  • Service
  • Value

Soap & Water Cleaning Services LLC

Posted on: 5/29/2012

Rude, unprofessional and did not show for appt

Do NOT book with this unprofessional company. Firstly, this company advertises that it is open on Saturdays. Not true. I bought a Living Social deal and called in April to book. I bought the deal because i wanted to get my home cleaned on a weekend, but when I called to schedule my appointment, the owner said that they only clean during the week. We scheduled for about 6 weeks out and she asked that I text her a reminder with the date and my address. A little shady, but ok. And I am glad I did because I have a record of it. She was supposed to be at my home by 7:45, so when no one had arrived or called by then, I called. She rudely told me that she would have to come tomorrow because she had 2 other houses to clean today. I explained that I had taken the entire day off and had texted her the reminder that she requested (and that I still had a copy). She hung up on my without apologizing. I assumed that we had been cut off so I called back. And she answered, said "don't bother calling again, I ain't coming" and hung up again. Wow. Mistakes happen- although, again, I have the text message that I sent her- but way to compound it.

  • Overall
  • Quality
  • Service
  • Value