Brice_T
TRUST RATING
Member since 5/30/2012
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Discount Tire Co. - East West Connector posted on 5/30/2012
Dont bring your vehicle here... (read on)
So simple flat tire fix they did in 7 hours from the point of dropping off (talk about a long wait) .. then I get in my car notice the seat is up, i use the automatic switch to o back it wont budge.... itll go forward but not to the back position... something happen in the shop instead of THE TIRE GUY trying to fix it before the customer saw it, they left it, didnt mention it one bit. I go in tell them they come out wiggle the seat look in the tracks cant figure it out with in 20 minutes they are back in side... So me and a buddy spent a hour in the parking lot taking apart my seat to fix something that happen THERE. I go inside.. he hands me a card and says take it to a mechanic and call me if the mechanic finds anything ... so i go back out and figure it out because 1) WHY SHOULD I PAY TO GET IT TOWED BECAUSE IT CANT BE DROVE BY A 3FT MIDGET WHEN IM 6'2! 2) WHY IS A CUSTOMER USING HIS TIME, AND MONEY TO FIX SOMETHING THAT HAPPEN IN YOUR SHOP 3) WHY DID YOUR TIRE GUY EVER GET OUT OF THE CAR AND NOT MENTION THAT HE COULDN'T GET THE SEAT BACK IN FARTHER WHEN THE PASSENGER SIDE WAS CLEARLY HALF A FOOT BACK I Just dont understand why or how I brought my car there for a tire leak, and left with a broken seat that they wont claim responsibility for. DO NOT BRING YOUR CAR HERE! (if you like the way it is)
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