MRSHIGH
TRUST RATING
Member since 6/07/2012
Reviews 4
Average Rating
Helpful Votes 0

NEW TRANE A/C AND FURNACE-GREAT!

We needed to replace a 20+ year old A/C and furnace system. We obtained 4 estimates, and the pricing of the system we wanted, Reliable beat them all. And they all offered 10 year warranty on parts, but none would match the 10 year labor warranty Reliable offers. Kyle came out and did our estimate. Very professional and continued to answer questions we had during our decision process. Technicians Bobby L. and Chris M. did a great job installing, and it was obvious they knew their stuff! Both were very helpful in answering questions, going over the new systems, and were in and out in less than 5 hours. We are already spoiled with the new A/C. Much more efficient than the old one, and it actually cools the house without running continuously on warmer days. We are very pleased with Reliable and the technicians we had. I'd recommend Reliable and Bobby and Chris with 5 stars!

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Rain B-Gone

Posted on: 8/8/2013

WARRANTY NO GOOD

We contracted Rain B-Gone for our under deck panel and drainage system. Their estimate for the work seemed reasonable, though, not cheap. Job completed as promised. After about a year, a leak or two popped up. They weren't bad, so we lived with it. Later, the leaks were so numerous and bad, the dry 'underdeck' system was no longer dry. After more than one call to RainB-Gone, we were finally contacted by John, and he did come out with a crew and disassembled the entire system and basically reinstalled it with the existing materials. Now in early 2013, the guttering against the house wall has buckled and 4 panels have shifted and are twisted almost on their sides. It appears that the panels could come crashing down at any time. And I suspect they will eventually. Many many calls to RainB-Gone with no return calls. Someone actually answered the main number and when I began telling the woman that answered the phone my issue, the phone disconnected. I called back immediately only to be sent to voicemail. I can only surmise she hung up on me! My husband actually got a hold of John and John texted pictures to him how to 'support' the panels until he was able to come out. That was 2 months ago. We have called John and the office number and left many messages..no return calls. I see the good reviews are mostly 2 or more years older. I'd stay away from this company that does not stand behind their work!! We'll have to pay again to have someone else fix it!

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Cycle Works Sanitation

Posted on: 6/7/2012

STAY AWAY

A nice young man from a contracted company for CycleWorks to get new customers came knocking on our door. Lower price, and free bulk item pick up swayed our decision to switch to them. It's been exactly a month now, and after 4 phone calls,still no trash container, and just received a dirty, smelly recycle bin yesterday. Cancelled this 'new' provider today! If this is any indication of their service, I'd pass.

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Cycle Works Sanitation

Posted on: 6/7/2012

STAY AWAY!

A nice young man from a contracted company for CycleWorks to get new customers came knocking on our door. Lower price, and free bulk item pick up swayed our decision to switch to them. It's been exactly a month now, and after 4 phone calls,still no trash container, and just received a dirty, smelly recycle bin yesterday. Cancelled this 'new' provider today! If this is any indication of their service, I'd pass.

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