Ok, I normally don't write reviews but here goes. I am a very happy patient today. The procedure I got today could be a painful process, but no it wasn't. I have to say Dr. John was very gentle, kind and the procedure was truly pain free. I am not kidding. I was so nervous upon coming in, but left in no pain and no tears were shed. I am a baby! If I have to go back for a follow up, I am not scared this time. Thank you to Dr. John and his staff. Now fingers crossed it works!