Last night our ac went out. I called this company after calling 2 others who could not get out to me until Thursday or Friday and AC by Jay did not hesitate to get a technician out to me! They were at my home 2 hours after I made the call and fixed my unit on the same visit. Needless to say my home was cool again and I was completely happy with their service! Thank you AC by Jay you really are a step above the rest!!!