We have purchased these shutters for two homes over the span of 17 years. The shutters are exceptional, quality is outstanding, service is best we've ever encountered in any service arena! We wanted to change the original color of quite a few shutters when we changed the color scheme of the rooms involved. They did this for us with no inconvenience to us and in a most expeditious manner! What a joy to work with all the people at Custom Shutters By Design! We've recommended their product to numerous people, all of whom have been extremely happy with the product design,the quality and the interface with the people.