thebob1956
TRUST RATING
Member since 7/18/2012
Reviews 1
Average Rating

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Jim Ellis Volkswagen of Atlanta posted on 7/18/2012
Very Please with Audi Service Team
My comments for this visit are very high marks. I was treated with great respect from the minute I drove onto your lot. I was a little early but directed where to park. When the doors open on time and entered your service write up area, Michael called out to me...Mr. Williams, I'll take care of you over here sir. To my suprise, he knew who I was by the car I was driving and he told me he would have me ready to go in about 30 minutes, and If I had time, he would like to have my A8L cleaned for me. Naturally, I waited as he invited me to the waiting area. Upon completion of programing my keys, Michael took the time to answer all of my technical question about the car regarding its performance and features. He is very knowledgable and was extremely professional as he explained what I needed to know, not to add that he made me feel confident about having made the purchase of the Audi A8L pre-owned. This was the first used car I have ever purchased, the last 15 cars were new, and I was starting to wonder might I have made a mistake, but I feel much better now. To often you hear the bad, so I wanted to take the time to write you to let you know that my first visit to your service department since I purchase my Audi A8L was an excellant experience, I hope they all from this point are just as well, as I plan to always schedule with Michael when my needs are there. Robert Williams
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