Member since 7/26/2012
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Don's Tree Service

Posted on: 7/26/2012

Horrible Experience - Owner Hung Up on Me

Donís Tree Service improperly set expectations, made promises that werenít kept, poorly managed the job and turned a job that should have been completed in a 1-1.5 days into one that spanned into the next week. The Marketing guy said all the right things to promote good customer service, but the company had great difficulty in delivering on what we were told would be done. It was all words with no actions. The workers themselves did a good job, but were managed very poorly by ownership. To top it all off, the owner, Donnie, was very rude to me on the phone and she actually hung up on me. It ended up being a very painful and frustrating experience. Don's Tree Service is a company I would NOT RECOMMEND!

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