Member since 8/02/2012
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Rigby's Expert Tree Care

Posted on: 8/2/2012

Repeated No-show, No-call - I got someone else.

Ed Rigby (owner) came promptly to quote. I hired him. We arranged for him to come out to do the job. At 8:30am the day of the job, he called and said he couldn't come (I had taken off work as he required someone to be at the house). We agreed on another date. This time, he didn't even bother to call (again, I took off from work). I gave him a third chance. Spoke to him and he guaranteed "without fail" to be there. Again, no call and no show - again I took off from work. Hired someone else. He is unprofessional, inconsiderate, and just plain lied multiple times. Good luck if you are a residential customer - he can't be relied upon.

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