homeowner64
TRUST RATING
Member since 8/04/2012
Reviews 1
Average Rating
Helpful Votes 0

The Handyman Pros

Posted on: 8/4/2012

I GOT THE RUN AROUND

I had a bad experience with this contractor. I needed my fence repaired--a few slats had detached from the stationary posts. I also wanted to repair one of my fence gates. This was a simple job. Steve arrived late (he did call). He told me that I would have to pay a $15 "consultation fee" for coming out, but he would deduct it from the bill as long as the bill was a minimum of $100. I agreed. The problem was that Steve wanted to sell me more than I asked for. He told me he was going to reinforce my entire fence (NOT REQUIRED OR ASKED FOR) and replace the hardware on both my fence gates (I ONLY REQUESTED ONE). I said I needed the job done in 3 days and he said he could do it. He was to e-mail me the estimate the next day before starting work. The estimate never came, after I made clear the limitaitons on the scope of the job. After that, I could not pin Steve down on an exact date for the written estimate of the date the job would be started. And of course he got to keep my $15 and my fence is still not fixed. BEWARE!

  • Overall
  • Quality
  • Service
  • Value