Rude, bad-mannered personnel to begin with. Charge for nothing.
I brought my push mower in (size 21 in., purchased new from Home Depot for $179.99 only) because it wouldn't start. They said they'd take a look and give me a call. Four days later I called and was put on hold by frustrated guy on the phone. Then I got the replay that my mower was “dead” and they couldn’t fix it, so they give me two options: a) they ‘d keep the mower for a disposal; b) I could pick it up paying $35.00 for the diagnostics they did.
They have a few dozens of used push mowers in front of the shop, likely kept for a disposal.
Stay away from this place!