Very Pleased with Final Results
Getting a roof replaced because of hail damage soon turned into a much bigger ordeal. When the insurance agent inspected the roof, he accidentally punched his foot through a rotten spot I didn't know about. Then it started to rain. Hard & long!
Hanover Insurance was great about dealing with the resultant water damage, sending out a company called Steamatic. They discovered that leaking in the wall between the bathroom and laundry room had led to some black mold and rotten flooring underneath a large vanity. Some of the siding on the outside wall was also rotting.
Hanover recommended a preferred provider, Georgia Property Restoration, who began the reconstruction after everything had been gutted and the roof was replaced by another co. GPR was able to work with the insurance co. to make sure that some reconfiguring of the bathroom space would fall under my coverage.
Ephrain & the other workers, who were all bonded employees of the co., always showed up on time and had great attitudes. As with any house work, I recommend being there if you can to make sure they're doing exactly what you want. There was some minor work that needed correcting, but GPR was willing to make that happen.
As with any work, I also highly recommend making sure you understand everything on the estimate. We had some confusion about one item being covered, but the customer service VP (Lynda Huff) made sure that it was.
I'm very excited about how good these areas look now!!