Truly Custom-We love our new closet!
We have not written many reviews, however since we went online to check, we felt it was fair to write one. We hope it is helpful listing the steps we took. We interviewed a few companies since there are so many around Atlanta. This did get confusing with different designs, systems, warranties, materials, etc. It was really difficult to compare ‘apples to apples”. We did our research and went to showrooms. We even read the reviews online—good and bad. We asked about the reviews, however we didn’t give them much weight when making our decision. We know not to believe one side of the story (what is real on the internet?). We are truly thankful we didn’t. Our job cost over $15,000 and took a week to build. They build the closet piece by piece; it was not brought in like our kitchen cabinets. Anytime I had a question during the week, the office was always there and the designer called me back that day. All the other closet company’s designers were very personable and a couple of the companies had fascinating design programs. Closet Factory was the only company to show us how we would truly maximize the space and actually had pictures of past jobs. No other company could figure out how to design our closet. We could not be more thrilled and would gladly recommend them to anyone. I hope this review helps to answer concerns others may have as they embark on their research.