shoegear
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Member since 8/12/2012
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Zurn Plumbing Service Inc

Posted on: 8/12/2012

Paid for a quote. Total scam

They charged me $150 to give me a quote but won't credit all of the $150 unless I did everything on their quote which was greater than $5,000. Be wary of plumbers that charge you a fee to give you a quote. I called Zurn to have them come out for a quote. They said that they charge to come out and give quotes but that if you decide to use them, they will credit the quote fee against the work done. So they sent Shawn over to my house to take a look. All I really wanted was to get a garbage disposal installed and have them check on a leak in my crawlspace. Shawn ends up quoting me 4 things to fix that will cost me over $5,000. When I called Zurn back and told them that I only wanted to do the garbage disposal, they said that they cannot give me $150 (that they had charged me for the quote) unless I did EVERYTHING that was on the quote. ARE YOU SERIOUS? They apologized for the "miscommunication" but they really should be apologizing for "scamming" me. Furious, I found another plumber. BTW, Zurn could only install a garbage disposal but cannot install new wiring. I found a guy that could do both at a lower rate and didn't charge me to give me a quote.

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