Bye Bye Ackerman
I had been a happy customer until my system recently broke. A nice sales guy came out and said that I needed a new system and it would be 600 to fix (The system was a ADT conversion). I understand that the system wasn't installed by Ackerman but 600? I asked for a better price and was told none could be given. I called Comcast, CPI, Atlanta Alarm Monitoring, Paragon and all of them told me I could get a new system for no more than 199 installed. I called Ackerman back and they said they understood my concerns but could not match the price. I guess the value new customers more than old ones. Given low switching costs I am off to CPI which includes wireless at no extra installation cost.
===Update 8/14, My response to Ackerman is that these other services are not requiring a 3 year contract and will still install for 199. Monitoring ranges between 19.99 and 34.99.