We called several companies to get quotes. We selected your company not necessarily by price (even though you had the best price) or warranty (even though your warranty beat all others for the A/C and furnace units I bought) but we did select you because you have a 5 star rating in Kudzu.com with over 160 reviews. Everything we read was positive and encouraging. When we decided on the unit we wanted, I called to have the service scheduled - we were able to setup the install for the very next day. That was amazing! We want to especially thank your service technicians Todd, Adam and Chris!! They represent your company exceptionally well. They did a GREAT job installing and cleaning up and before they left Todd reviewed everything with me and provided some simple maintenance pointers to prolong the efficiency of the units. They are very professional, knowledgeable and courteous. We also are not used to having someone say they will be here between 9:30 and 10am and actually show up when they say.. WOW!!! We will recommend Ronald Smith Heating and Air to all that will listen!!!