I'm talking about myself! A friend of mine installs septic tanks - just doesn't clean them. He told me not to call but I did anyway. So, I just needed my tank pumped because our toilet had a faulty valve, ran, and filled up the tank. They said that if I didn't pay $1900 for a "Gravel System Treatment" that they would report me to EPA. AND that if I got it pumped again (instead of paying the almost 2000bux) that the EPA would come shut my house down. The guy got an attitude as I started questioning everything. One of the most important things here is the fact that the chemicals they claim to use DON'T EXIST!!! They tried to charge an extra 100 because the water was above some imaginary line. Then I let them know that it was a 750 gallon tank and not an 1100 gallon. So they charged me the $195 plus a $5.75 Environmental Fee (which doesn't exist) plus $18.50 Fuel Surcharge (whatever that is). Grand total of 219.25 - I gave them 220 and as I type this... They didn't give me my change. They didn't even wear rubber gloves!! It was disgusting!! I feel for those of you that got taken for more money. I just hope they somehow don't get my house shut down.