ahnoff
TRUST RATING
Member since 8/21/2012
Reviews 1
Average Rating
Helpful Votes 0

Custom Sun Control

Posted on: 8/21/2012

Exemplary Customer Service

What really impressed me about this place was the exemplary customer service experience. Danny was able to squeeze my brand-new 2012 VW GTI in for tinting despite having a full set of appointments that day. When he was finished, I was happy with the results with the exception of a noticeable imperfection in the glass on a rear window that somehow resulted from the tinting work. Danny immediately offered to replace the glass and re-tint the replacement window, and is currently in the process of ordering the glass from the service and parts department of my local Volkswagen dealership (whom I wished was as impressive as Danny is from a customer service standpoint). It's rare that you find someone so willing to please their customers and make sure they walk away from the transaction happy. He stands behind his work and product 100%, and I couldn't be more impressed with how he handled my issue. This is the third car I've had tinted in the last 5 years, and his service and product is by far the best I've experienced.

  • Overall
  • Quality
  • Service
  • Value