My dogs broke a spigot off the side of the house while I was on vacation and my elderly mother was taking care of my place. I had a friend go over to help her turn off the water and find a plumber...he happened to get Ames and they were able to come right away. Lynyrd Wensell was the technician who came, and was so incredibly kind to my Mom...I just had to send them kudos. They fixed the issue (the right way) and calmed Mom down. I cannot say enough about this company and these guys. They made a really rough situation all better and were very, very kind. Thanks Lynyrd and Ames!!