We've been using Elsa's cleaning service for about 3 months now. It's been a great 3 months and our house is cleaner than ever. Elsa herself and her husband come out for the quote and spent about an hour with us going through the house and explaining how everything would work. After having a terrible experience with another cleaning service (Molly Maid), Elsa was amazing! We do the monthly cleaning and it's perfect for our 2 person and 2 cat household!