goldenvale
TRUST RATING
Member since 9/07/2012
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Atlantis Plumbing Inc

Posted on: 9/7/2012

Great Plumber, Great Service

I purchased a new home in Atlanta and after a short while, I beginning having drain problems with the inside back up. Plumbers came out and unstop the drain and that was it. I spent an enormous amount of money and still the problem recurred.Recently, I called Atlantis Plumbing.They showed up and assessed the situation. Other plumber such as Peat's plumbing and Glen's Plumbing were called and said they would come out, but neither did even though I called many times. Atlantis(Herman) gave me a quote based on what they could see. After digging, they discovered that during the initial installation of the gas line by contractor, the gas line penetrated the sewer line. This has been like this for the life of the house, and no one else cared to investigate to determine the cause. Roto Rooter promised to do the camera for two years and did not follow up. This company discovered the problem, called the necessary people to reveal the problem and took pictures of the damage. The contractor and government agency took responsibility for the mistake and subsequent damage. Since this is a rental and i am out of state, I so appreciated the service i received. The problem was immediately corrected and I was told how to file claim with City. Other plumbers only wanted to do the minimum and get their check and leave. I am so grateful that I got this company, because they were concerned about the customer. If you want an honest plumber, you surely will want to call these people.

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