PeeInMyPool
TRUST RATING
Member since 9/12/2012
Reviews 3
Average Rating
Helpful Votes 2

Texsun Pools & Spa

Posted on: 9/13/2012

You're dealing with the bottom of the barrel here

As a weekly maintenance customer, I found myself shocked at just how poorly Texsun Pools took care of my pool and at management's repeated failures to address the problems I was having. They're more than happy to tell you they'll do something, but don't expect it to get done. They just want your money and hope you aren't paying attention to what they're doing. When you realize there's a problem and let them know, they just string you along for as long they can. They just lack any sense of professionalism or personal responsibility. And they don't know how to maintain pools (it doesn't take a genius to know that if there is no salt in a saltwater pool, there's a problem!).

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Texsun Pool & Spa

Posted on: 9/13/2012

Texsun Pool's Weekly Maintenance Worse Than Sin

Some people think that Texsun Pool's weekly maintenance service staff is incompetent, deceitful and completely unresponsive. Other people have never met them. Please protect your pool and avoid letting anyone from Texsun Pool & Spa near it. They offer an extremely overpriced maintenance service that will simply serve to drain your wallet. They could not even tell me how many gallons were in my pool after months and months of their so-called service. Awful people. Terrible service.

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Texsun Pool & Spas

Posted on: 9/12/2012

TexSun Pools Weekly Maintenance Worse Than Sin

While you may be in good hands with Allstate, you are most certainly not in good hands with TexSun Pools weekly maintenance service. Do not trust these unprofessional and incompetent individuals to take care of your pool or spa. They are out to make a profit and willing to short your pool/spa needed chemicals to enhance their bottom line. Once you have a problem, they engage in stall tactics to drain as much money from you before you realize who they truly are and ultimately cancel. Trust me - Kathy, David, Tom, Ryan, etc. won't address any issues you have despite their promises to do so, but they will make you think they are working on it while you continue to be billed. Simply put - you'll end up paying these people a lot of money to wreck your pool/spa. Avoid at all costs.

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