Member since 9/28/2012
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Action Septic Pro, LLC

Posted on: 9/28/2012

Similar to the Pink Company, Bait and Switch

I looked at reviews on Kudzu and Action Septic Pro had great reviews. They cost $150 more than the Pink Company but the Pink Company's reviews were poor. I felt I needed someone with better reviews. I was really disappointed. The workers were very nice. When they pulled the lid my tank had a baffle that had deteriorated. He said it would be $900 to repair. I wasn’t clear what the repair was but I offered $800 and they said fine. It took them about 45 minutes and $15 worth of parts. They said that the service came with a drain field line flush. The pushed a high pressure water hose up the line an let it sit. I guess about a foot of the line where the pressure head sat for 5 minutes got flushed but that was about it. When they fixed the baffle they cut the PVC pipe at an angle and I doubt the “T” they glued on had very much surface area for the glue to bond the 2 parts together. I lost sleep wondering if I should dig it up and fix it right myself. My email is if you have any questions about the service I received. Response: You still didn't explain the poor instal and I have a hard time understanding $450 for 45 minutes and $15 worth or parts. That's above and beyond the $350 for pumping. I wish yall would come and install the T so it was done properly. The work was unacceptable and I wish I hadn't paid until I was satisified. You have my email and phone number if you would like to discuss further. There weren't any known problems before the service.

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