Member since 10/02/2012
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Jim Ellis Volkswagen of Atlanta

Posted on: 10/2/2012

Amazing Purchase Experience

We were so pleased with the service we got from this location. We requested an email quote from your site as well as Jim Ellis Marietta. We heard from Rachel, with your company, immediately. The impressive thing was that the car we inquired about was already sold, but she came to us with an alternative option...which was actually a better choice for us. She is truly an asset to your Internet division and you should know she didn't take the easy way out like the other location did. She looked for a way to keep the customer and that seems to be a lost art. She met us at the door and introduced us to Gunter. I can't speak highly enough of him either. He's a great communicator and is a salesman without being pushy. He knew what I was shopping for and never tried to sell me something different. He was very accomodating to my young son as well. He has stayed in contact with us. Again, thanks to all of your wonderful employees for a smooth and pleasant transaction. We were truly treated like family and will use Jim Ellis Atlanta for our future car purchases. Great job.

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