From the first call to the final results, Chris exceded expectations! I just rented an office/warehouse space with carpets that I'm pretty sure had not been cleaned since they were installed 7 years ago. Chris said he liked a challenge and he succeeded! Carpets look and smell great! Chris was responsive, prompt and very professional and honest on what to expect. Great business man! He'll be working on my home next. Thanks for a stressfree experience and a job well done!