Member since 10/11/2012
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FedEx Kinko's

Posted on: 10/11/2012

Rude and unhelpful

I went there to print items off of my USB. Their self service machine was not picking up one of my documents and the Kinkos employee verified this himself by trying to print it on the machines. He also asked another employee if this was an ongoing issue and his colleague said"yes". He printed it out for mand charged me 3 cents more than the nornmal copy because he said he had to to print it out, although he knew the machine was not picking up that particular document. I was able to print out another from my USB prior to the last issue. He made no apologies or provide a discount. He explained that I could have used their computers of which would have costed me $0.25 per minute. I was also one of two customers at 9:30AM. I called the C/S number and never received a call from the manager. I will now take my business to their competitor three blocks away!

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