Honest and Fast
Mace is a nice guy who was able to get my tension spring fixed within 12 hours of my first call to him. I did call and get one more quote from a competitor but chose to use Covenant after I was made to feel like I was bothering one of the large garage door companies when I called to request a quote.
Mace was honest and I immediately felt comfortable with him being in my home with my wife and children.
Took time to explain everything... a nice guy.