The box at my water meter was filled with water and I called Progressive to come out, fearing I might get a high water bill at the end of the month. They emptied the box and found that the leak was on the city side of the meter. They wrote their findings on an invoice and told me to call the water department to come and repair it. Then they had the audacity to charge me $135 just to tell me it was not my fault ! I feel they should have sent their bill to the City. Rip off!