LOVE PAT ALESSI! She is a new friend!
Went in for my first time just last month, having purchased an "nCrowd" coupon to use for highlights and haircut. I ended up having color added, and Pat is truly a miracle colorist. Every other stylist I have ever seen has tried to literally make me into a "blonde," which never really looked good (because I am naturally a middish-brunette), but I just tolerated it. Well...Pat had her expert color and design ideas and was very confident about what she should do with me, and I trusted her to "do whatever (almost!!) she wanted", and she did! I have been happy, and have had several compliments. She knew this 50-something Mama needed something new.
Another thing: she is so delightful to meet. She is not arrogant (like some stylists I have known), but very pleasant and fun to know, and down to earth. I really feel like she is an official new friend of mine, and I have only had my hair done once with her.
Oh...and I love her monthly special email she sends out (I do love a "bargain"--ha, there is never really a bargain when it comes to hair, is there?)
I already have my next appointment booked for a root touch-up and haircut in mid-December, so I'll look "fresh" for Christmas.
She has nice magazines to look through (not only "hair" ones,) and offers wine or soda to drink while you relax...what more could one ask for???!