LucindaRay
TRUST RATING
Member since 10/24/2012
Reviews 1
Average Rating
Helpful Votes 1

If quality is important then contact this company

As we all know, there are hundreds of carpet cleaners here in the Valley as well as countless Groupons, Living Socials, etc. that attract us due to the low price. I am one of those people that looks for the lowest price on everything. My sister and mother have both used Dougs company at both of their houses so they referred me before I took the Groupon plunge with another company. I'm trying to sell my house and the feedback I received was that my carpets needed some major TLC. I took that feedback and used Doug to wave his magic wand in 2.5 hours and when I returned home, ALL pet stains were completely gone. My carpets look absolutely amazing. Now the realtors that are showing my house are not commenting on how poor my carpets are. Not only do I have favorable things to say about "A Spotless House Carpet & Tile Cleaning" company but I will also comment on how responsive Doug was to my phone calls. He ALWAYS answered his phone which is refreshing for a potential customer but he followed up in every way. He wanted to make sure I liked the final product and called me to be sure I was happy with it. He also told me if I wasn't happy with ANYTHING, he'd come back out to re-do. I also had a need for a carpet stretcher company and he willingly gave me a referral for this. I can't say enough great things about this company. When competition is tough out there especially with the Groupons of the world, I'm impressed with his superior quality and customer service.

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