This is the second time in a month A&K has been called to service my shoddy unit and both times they have shown professionalism and honesty. Mr K remembered the original call so was quick to diagnose the new issue and honestly gave me my choices. He answered all my questions and was totally no pressure. An hour later my house is cooling once again for a fraction of the cost of a new unit. He is a really nice guy too. As a woman, I didn't feel like I was being talked down to and he showed me everything and waited for me to talk to my dad. I definitely recommend. This all in the same day too!