Java_Girl
TRUST RATING
Member since 11/15/2012
Reviews 1
Average Rating
Helpful Votes 0

Window Genie

Posted on: 11/15/2012

BRING YOUR MONEY SOMEWHERE ELSE!!

I bought HOD voucher $49 for $100 worth for pressure wash, called twice and decided to do house pressure wash and the lady said it would cost me $175. Two guys came and he said he would look around. Came back and said the price cannot be $175 but $375 but they will give a discount so it would be $320!! THAT ALMOST DOUBLE THE ORIGINAL PRICE. I have a 2005 house, 4 sided brick and it's NOT A MINI MANSION with 3 car garage!! It would not be a lot of work to do, I think they just jacked up the price since I'm going to use the voucher. I did pressure wash before with other company and cost me $200. I check my HOD account, THEY HAD REDEEMED MY VOUCHER. Called the lady and said she would call me back, but didn't. I called her this morning and she told me she cannot give a refund because I cancel on the spot without 48 hours notice. I told her I CANCEL BECAUSE THEY SUDDENLY CHANGED THE PRICE FROM $175 to $320 ON THE SPOT!! How would I know ahead of time?? Finally my husband called her and she said she would refund the money to HOD. PLEASE BE FAIR AND NO SWITCH AND BAIT OFFER THEN CUSTOMER WILL COME TO YOU!!

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