They came out to repair my garage door opener. It was dead. He charged me $175 for the visit and the "diagnosis" and told me that they did not know if it was under warranty, even thought they did the install. I found the information. They ordered the part. Two weeks later, no call, so I called and the part miraculously appeared. On install, it still did not work, so they ordered a new part. The second part came and the unit still did not work, They would not replace it because it was discontinued. I finally cut my losses and then got a call a week later offering to make it right. Are you kidding? Stay away from this company. They are incompetent.