badtpyist
TRUST RATING
Member since 11/19/2012
Reviews 2
Average Rating
Helpful Votes 0

Overhead Door Company of Atlanta

Posted on: 11/27/2012

Extremely dissatisfied

They came out to repair my garage door opener. It was dead. He charged me $175 for the visit and the "diagnosis" and told me that they did not know if it was under warranty, even thought they did the install. I found the information. They ordered the part. Two weeks later, no call, so I called and the part miraculously appeared. On install, it still did not work, so they ordered a new part. The second part came and the unit still did not work, They would not replace it because it was discontinued. I finally cut my losses and then got a call a week later offering to make it right. Are you kidding? Stay away from this company. They are incompetent.

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Covenant Garage Doors

Posted on: 11/19/2012

Very satisfied customer

Prompt service at good prices. After dealing with Overhead Door's inflexibility to fix a warranty claim, I called Covenant for a new door. I am glad I did.

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