I've been shopping at this place for years not anymore since today. I love lace front wigs buy them all the time. So today go in as usual choose my colour when i reach home to cut the lace off it was already off poorly my main reason for returning, and the strap to snap the hair in place part was missing. So i take my chance to see if I could return it. The first thing they say was you are lying. I was like you are calling me a liar and they say yes. I would felt better if they would say you know we dont offer exchange or refund on hair. But to called me a liar infront of other customers. Most of the customers are African American and they treat them like thieves so beware of this place. Never going back again.