We set an appt and had Billy come out to our house on a Thursday to measure and draw up plans for kitchen cabinets, countertops, and a bathroom vanity. I was told that he would be back in touch that Saturday or Monday at the latest. I followed up with an email and never got a response. I still have not heard back from Billy and was at our house over two weeks ago. They have never called to say that our plans are done or even to follow-up. We were prepared to spend a lot of money on these projects and I can't believe they would just disappear on us. Extremely unprofessional. Needless to say, we will be going elsewhere for our cabinets.