Ilovemypuppy
TRUST RATING
Member since 11/26/2012
Reviews 1
Average Rating
Helpful Votes 0

Receptionists are incompetent

I have been going to this office for years, as well as the rest of my family. I've seen Dr. Fisher and Dr. Berman, and I adore them. They are very intelligent, and extremely friendly. Lately, whenever I call the office to make appointments or ask questions, the service has been more than disappointing. The ladies at the front desk are slow, awkward, abrupt, the holds are forever long (once they even hung up on me), they are incompetent, and highly lacking in knowledge in regards to when doctors are available. It makes me sad to see such ill-trained and unprofessional individuals working the front as they are the first impression of the office. They even turn off patients who have been there for years, like me.

  • Overall
  • Quality
  • Service
  • Value