True professionals! Great service, product & price
I contacted several HVAC vendors, one being Gagne Heating and AC as I needed to replace our 20 year old HVAC system. When I called Gagne Heating and AC, I spoke with Eric Gagne who is one of the owners. He spent a few minutes on the phone asking some questions and then told me he can be over at 7:00 pm that night. I was skeptical as anytime I have used AC contractors in the past you need to pad 2 hours. Well all I can say not only did Eric make his time, he was actually several minutes early. He spent over an hour with my wife and me walking through all the options. When we asked him about other vendors, he never once had anything bad to say about them. He got back to us that night with a written quote on all of the options he presented to us. We selected him over the several companies I called. I received a call from Eric’s brother Jeff the next day to schedule the install. I was shocked when Jeff was part of the team that came out for the install. You have to love when the company owners are performing the work with their crew. The system was installed that day and it was awesome. Eric followed up the next day in person to insure that my wife and I were satisfied. All I can say is wow; it is refreshing to have selected a company that truly cares about quality and service. BTW it’s been 6 months and I am still waiting for the “Reliable” company to actually show up for their appointment and to get a call back from another “Cool” company who advertises on the radio!