rtrbama
TRUST RATING
Member since 11/29/2012
Reviews 3
Average Rating
Helpful Votes 2

Gagne Heating & Air Conditioning LLC

Posted on: 11/29/2012

True professionals! Great service, product & price

I contacted several HVAC vendors, one being Gagne Heating and AC as I needed to replace our 20 year old HVAC system. When I called Gagne Heating and AC, I spoke with Eric Gagne who is one of the owners. He spent a few minutes on the phone asking some questions and then told me he can be over at 7:00 pm that night. I was skeptical as anytime I have used AC contractors in the past you need to pad 2 hours. Well all I can say not only did Eric make his time, he was actually several minutes early. He spent over an hour with my wife and me walking through all the options. When we asked him about other vendors, he never once had anything bad to say about them. He got back to us that night with a written quote on all of the options he presented to us. We selected him over the several companies I called. I received a call from Eric’s brother Jeff the next day to schedule the install. I was shocked when Jeff was part of the team that came out for the install. You have to love when the company owners are performing the work with their crew. The system was installed that day and it was awesome. Eric followed up the next day in person to insure that my wife and I were satisfied. All I can say is wow; it is refreshing to have selected a company that truly cares about quality and service. BTW it’s been 6 months and I am still waiting for the “Reliable” company to actually show up for their appointment and to get a call back from another “Cool” company who advertises on the radio!

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RK & Co. Jewelers

Posted on: 11/29/2012

Attention to detail

My wife and I were shopping for a local reputable jeweler to use. We tried all the ones that you hear on the radio and were not impressed at all with their service, value or quality. My wife decided to use RK & Company. All we can say is thank you. We have had several rings repaired and two watches. Three of the items were very important to us as they are family treasures. One of the items was a ring that was my grandmother's engagement ring. It not only has extreme sentimental value, but the ring is over 90 years old. All came out excellent, especially my grandmother's ring. We have recommended them to several of our friends. It’s nice to have a local jeweler who you can trust and provides expert service with tremendous value.

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'cue barbecue

Posted on: 11/29/2012

Great food, great music...ok service

First of all, let me start out as saying that I love their food. My family and I eat here at least 2x per month. With this said, the issue is not the quality of the food but rather the lack of attention to detail on service. We usually call in for takeout and this is the problem. I have received the wrong order at least 5x in the last 2 months. I need to get the staff to take the food out of the bag and show me. This is painful as two weeks ago I asked for a pull chicken sandwich and I made sure that I had a sandwich in the bag. I get home...and pork sandwich. really... I would say this is just an abnormally but it is happening way too much. We have had similar issues when we go in. We went in with 3 families and put our name in. The hostess told us 30 – 40 minutes. I went up to see how much longer because of the hostess sitting parties of 2 at tables. While this doesn’t seem like an issue when writing, the hostess could have moved the three tables together and sat us. But she chose to make us wait over an hour. Get good help for service and If they can get their service staff under control, this place would be awesome and worthy of 5 stars.

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