allie911
TRUST RATING
Member since 12/05/2012
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Thomas Eye Group posted on 12/5/2012
Overbooked and ridiculous wait
We have been using Thomas Eye Group for about 2 years now and have typically had a good experience. At our last appt., we arrived 10 minutes prior to our scheduled time and ended up having to wait over 2 hours. Advising the staff that we had obligations after this appointment had little effect. They were polite, but dismissive. Patients who arrived after us finished before us. I am terribly disappointed. We have enjoyed Dr. Lipsky, but will not be returning.
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