I chose Mr. Wilson based on his reviews and proximity to me to rekey my new house. After arriving, Kevin talked us into changing our hardware and adding more security features. We agreed on doing this additional work but now feel like it was unnecessary and more expensive that we had budgeted for.
Additionally, we were uncomfortable about he badmouthed other companies and bragged about his expertise and honesty. To me, being honest is performing the service I called you for - not up selling me to make more money off of me.
After doing extensive research online, I found out that I paid much more than I should have. Please be wary of his smooth talk and do your research before committing.
I rely heavily on Kudzu to find reputable companies and this is the first time I was disappointed by someone I found here.
My advice to Kevin: be true and honest to your customers. I hope you take this the right way and learn from it. You don't need to badmouth anyone to make yourself look good.