Electra Medics responded to my purchase of 'services' from Angies List in a timely manner. The technican was on time, very polite. His first order of business was pitching a service contact and whole house surge protection. He pointed out mismatched breakers in my electrical panel which I was unawre of. I am not a fan of the flat rate pricing schedule... not including the $99 for the membership in the Electra Medics 'club', it cost me $550 for 2 hours work which included the time the tech needed to go to the supply store for mateials he did not have. Even though I am in the 'club', I probable will not use Electra Medics again simply because of the pricing scheme and high costof theire services.