Member since 12/24/2012
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Posted on: 12/24/2012

Email discount not honored by local franchises

Recently received multiple emails offering a $29 discount. Confirmed the discount w/the scheduler. When the guys arrived at my house, I was told the local franchise didn't honor email discounts. When I complained to the company I got a generic corporate response blaming the scheduler. They should have honored their discount with a refund to me and they should also put a clear disclaimer in email offers warning the consumer that the discount may not be honored locally.

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